I would have emailed you personally, but you had no contact info or way to comment on your blog.
Your quote "I have seen all these blogs from pharmacists who are incessantly complaining about their days...and I figured that I should go on ahead and give myself a shot. As much as I love my pharmacists (at least 2 of them...one I hate more than I hate my job), they have all told us lowly technicians that we field more problems than they do an deal with much more since we're in the front lines of customer service. For the most part, our pharmacists kick back and do crossword puzzles and occasionally check the rare prescription while we do everything else...so I shall begin this lovely little blog tomorrow when I return home from work. "
I am was a tech for 15 years before I went to pharmacy school. I know what it's like to be a tech. I used to think just like you. Then I got my license. Now, I want to call my old boss of 13 years and apologize for all the bullshit complaining I did. You don't know what kind of pressure there is for a pharmacist. Yes, you are the front line for us, but we have to deal with the customers also while trying not to kill anyone. "Occasionally check the rare prescription????"" Who else can do it? The pharmaicst checks ALL of the prescriptions. I don't have time to do a crossword puzzle. It must be nice that your pharmacists can. I can barely pee. Sometimes I think about wearing depends, but then there would be the smell. I call doctors, I call insurance companies, I save my techs from being chewed out by an idiot, I handle all of the complaints, I type prescriptions, I check medication usage-interactions-dosages-medical conditions-allergies, I make hundreds of recommendations, I LISTEN to old ladies cry when they've been diagnosed with cancer.
I also value every last one of my techs and thank them regularly for a job well done. I could not do my job without them. I don't forget this. EVER. I am sorry you feel that you are a "lowly" tech. I always correct mine when they say "I'm just a tech" if a patient asks their position. I say, "You are a technician...not just a tech. Do not belittle your position in this pharmacy."
I know your job is difficult, but so is ours.